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FAQ · Mavericks FitnessUpdated for 2026
Questions we answer a lot.
Everything worth knowing before you step in, from sessions and packages to equipment, policies, and how facility rental works for independent coaches. If your question isn't here, ask us directly.
17Questions answered in full.
24 / 7Keyed access, by appointment.
1 : 1One session on the floor at a time.
Santa Cruz, at sunsetFor clients
Training, packages, and the floor.
Common questions about getting started, session packages, how evaluations run, and what to expect the first time you walk in.
- C01
Do I need experience to train at Mavericks?
Not at all. We work with everyone from complete beginners to competitive athletes. Every program starts with an assessment so we can meet you where you are and build from there. Our coaches specialize in teaching proper movement patterns and scaling workouts to your current ability level.
- C02
What happens if I miss a session?
For package holders (8-session or unlimited), we ask for 24-hour notice to cancel or reschedule. Late cancellations or no-shows may forfeit that session. Drop-in clients can reschedule anytime before their appointment. We understand life happens-just communicate with us and we'll work with you.
- C03
What payment options do you accept?
We accept all major credit cards, debit cards, and ACH bank transfers. Session packages can be purchased online or in-person. We also offer Venmo and Zelle for drop-in sessions.
- C04
How do fitness evaluations work?
Evaluations include VO₂ Max testing and Resting Metabolic Rate (RMR). You'll schedule a 30-60 minute appointment where we walk you through the testing process, collect data, and review results immediately afterward. Within 24 hours, you'll receive a detailed report with training zones, metabolic data, and actionable recommendations.
- C05
Can I bring a friend or train with a partner?
Absolutely. We offer semi-private training (2-3 people) at a preferred rate per person. It's a great option if you want personalized coaching with the accountability and energy of training with someone else. Contact us to set up a partner session.
- C06
What equipment do you have?
We've curated our equipment for functional movement and strength training: Rogue squat rack, NohRd equipment including the SprintBok self-propelled treadmill, Wahoo Kickr bike, CLMBR machines, Jacob's Ladder XL, free weights, lat pulldown, bench, competition kettlebells, maces, ski erg, rope machine, water rowers, specialty bars (trap bar, safety squat bar), sleds, and recovery tools (foam rollers, massage guns, bands). Every piece is chosen to promote natural movement patterns.
- C07
Do you offer nutrition coaching?
Yes. Our coaches provide nutrition guidance based on your RMR data, training volume, and goals. We don't prescribe meal plans-we teach you how to fuel your body intelligently. For more in-depth nutrition support, we can refer you to registered dietitians we trust in the Santa Cruz area.
- C08
What's your cancellation policy?
For scheduled sessions, we ask for 24-hour notice to cancel or reschedule. Late cancellations or no-shows may forfeit that session. Session packages are non-refundable but can be paused for up to 3 months if needed (injury, travel, etc.).
- C09
Is parking available?
Yes. We have a dedicated parking lot for clients and trainers. No circling for street parking or walking blocks from a garage. Parking is free, well-lit, and secure for early morning and evening sessions.
For trainers
Facility rental, without the overhead.
What you need to know about renting the studio, bringing your clients, and partnering with Mavericks as an independent coach.
- T01
What are the requirements to train at Mavericks?
You'll need current liability insurance, CPR/AED certification, and at least one nationally recognized credential (CSCS, NASM, ACE, USAW, etc.). We also look for alignment with our coaching standards-movement screen proficiency, client-first ethos, and professionalism. You'll complete an in-person demo session before onboarding.
- T02
How does facility rental pricing work?
We offer three access tiers: drop-in (no commitment, standard rate), monthly credits (prepaid hours at a lower rate), or recurring reservations (locked weekly schedule, lowest per-session cost). Rates vary by time slot and session length. Clients pay their trainer directly. Visit our pricing page or use the profit calculator to model your exact costs.
- T03
Can I bring my existing clients?
Yes. Most trainers bring their current roster and continue building from there. We handle billing and scheduling logistics so you can focus on coaching. Your clients will love the upgrade in facility quality and the private, distraction-free environment.
- T04
How do you market trainers?
Every trainer gets a profile on our website with bio, specialties, and booking link. We feature coaches in email newsletters, social media spotlights, and referral flows. When prospects contact us looking for training, we route them to the coach who's the best fit based on their goals and schedule.
- T05
What's included in facility access?
Full access to all equipment, private training space, client check-in system, WiFi, sound system, climate control, bathroom facilities, and storage for your gear. We handle cleaning, maintenance, and equipment upkeep. You show up and coach.
- T06
Can I teach small-group sessions?
Yes. If you're interested in offering small-group sessions (3-6 people), we'll support you with scheduling, facility setup, and promotional assistance to help you fill them. You keep the revenue from your groups minus the facility rental fee.
- T07
What if I only need a few hours per week?
That's perfect for our part-time or drop-in model. Book the hours you need, when you need them. No monthly minimums or commitments. As your roster grows, you can scale up to more consistent blocks or full-time residency.
- T08
Do you provide liability insurance?
No. Each trainer maintains their own liability insurance policy. We require proof of coverage before you start training clients. This protects both you and Mavericks. If you need a recommendation for affordable trainer insurance, we're happy to share resources.
Still have questions
Ask us directly.
We're here to help you find the right path forward, whether you're a client looking to start training or a coach exploring facility options.
Email the studio
Send a note directly. We read every message and reply within a day.
rock@mavfit.com →Start training
See our personal training packages and book your first session.
See packages →Visit the studio
311 Soquel Ave, Santa Cruz. By appointment, keyed access 24/7.
Get directions →Meet the team
Browse the full directory of Mavericks coaches and specialties.
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